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How do I return an item?

If you are unhappy with your purchase for any reason please contact us within 30 days of the invoice date to obtain a return authorization number. A full refund will be issued with the exception of shipping charges, which are non-refundable unless the return is due to an error on our part. Return shipping to our warehouse is the responsibility of the purchaser.

Customer Service Hours
Monday - Friday
8:30 AM - 7:00 PM EST

By Phone: 1-888-4FUN-PTY
By Fax: 800- 853-8697
Int’l Phone: 516-861-6420
Int’l Fax: 516-861-1033